Return Policy: Dr. Jill Health, Inc. accepts customer returns on all non-heat sensitive products. Product must be received within 30 days of purchase, with a receipt, and product must be sealed and unopened. Items in kits/bundles cannot be individually returned. Mold Detox Boxes are non-refundable. If you have any questions, comments, or concerns, please contact us within 10 days of receiving your order so we can assist.
Shipping: We use USPS Priority Mail for shipping on business days. Charges will be calculated upon checkout. Typically packages will ship within 2-4 business days. You will receive an email with tracking information once the order is shipped. If the order total exceeds $250, a free shipping option is available.
Pickup Policy: We will call you when your order is ready for pickup, typically within 1-2 business days. If no phone number is provided we will email you. Curbside delivery is available.
Tax: Calculated at checkout.
Damage: Replacement of damaged product of the same item only.
Forms of Payment: We accept all major credit cards as well as PayPal though our online store. For orders over $400, a 15% discount will be applied. Discounts can never be combined.
Autoship: Autoship orders are recurring orders that can be set to process automatically. The schedule and items in the order can be set by the customer and changed at any time from the account settings page.